SureService™ - Smart Wireless After Project Support Services
Emerson’s Smart Wireless Plant Network solutions provide seamless integration of wireless technologies with existing wired networks to solve difficult plant problems and improve plant operations. To support these Wireless solutions, Emerson provides After Project Expert Technical Support and critical On-site Services to help maintain uptime, performance and deliver a better return on your Wireless Plant Network investment.
Learn More about Services...
Learn More about Wireless Plant Networks...
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Emerson's After Project Support for Smart Wireless Solutions includes:
Expert Technical Support. Wireless Product Technical Support provides customers with global access around the clock to Emerson’s expert support engineers for an unlimited amount of phone and on-line product technical support, including a toll-free phone number and a customer support website.
Maximize manufacturing availability. Emerson's global network of service organizations provide local on-site support and access to spare parts that complement Emerson's technical support and remote diagnostics capabilities providing customers with complete Wireless Plant Network support solutions over the Wireless Plant Network Life Cycle.
Achieve and maintain peak performance. Many plants have limited qualified staff to execute wireless system changes. Emerson can supplement the capability of your existing staff with wireless consultants. Our expert capabilities can prove vital for successfully and efficiently making occasional wireless system changes that can increase your system availability, end-product quality, production yield, material savings or throughput.
Minimize maintenance costs. Emerson's Wireless Plant Network service solutions are customized to meet each customer’s unique support requirements by providing customers with access to Emerson's industry leading support infrastructure and certified personnel to effectively solve issues and focus on prevention and continuous improvement. The combined effect of this strategy provides customer with greater wireless system availability, output and lower service cost over their Wireless Plant Network Life Cycle. Emerson’s SureService portfolio allows our customers to select the right service for the right time considering process criticality and the customer’s level of resources and interests. Emerson’s Smart Wireless Plant Network services options include:
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