TESCOM Repair & Return
TESCOM will accept equipment for repair provided either the local distributor or TESCOM customer service has been contacted and a Return Authorization (RA) number has been issued. This number must appear on all accompanying documentation regardless of the reason for return.
Information required on RA:
1. Part number
2. Serial number
3. Reason for return
4. Inlet & outlet pressure
5. Service Media (no RA number will be issued without this information)
6. Contact information
7. Instructions
TESCOM’s no response return policy has a 30-day limit on holding an RA after notification of completed evaluation and/or repair price quote.
Get an RA number
Contact your local TESCOM representative. If you do not know your local TESCOM representative, select Locate a Sales Office.