Have you ever struggled trying to connect systems and software from different suppliers or attempted integrating custom-developed applications? Has the end result not been as robust and easy to maintain as you had expected? And who will verify continued operations during upgrades?

Emerson's Integration Testing Service can help. It effectively addresses these issues and provides expert testing on third party and custom applications that you want to integrate with your Emerson system.

Our SureService® engineers will perform customized testing to ensure robustness and maintainability of your custom and third-party applications. You'll have the assurance that issues have been identified and thought through to help deliver the performance you expect. This service will help you to plan the future growth of your system architecture, allowing you to build a solid, scalable solution over time.
Not only will you have the support of Emerson SureService professionals backing you up every step of the way, but system upsets will be minimized, implementation time and effort will be reduced, and your process will operate more efficiently.

Emerson's Integration Testing Service will give you the peace of mind of knowing that your customized applications and integrated third-party software will perform as expected, eliminating unwanted surprises.

Working closely with the customer, Emerson Process Management will define the scope of the Integration Testing service and the testing parameter, execute the test process, and document the test results per the agreed upon specification.
However, it is understood that Emerson performs extensive tests and interoperability checks on all standard products and that support of third-party
hardware, software, and networking solutions, whether off-the-shelf or custom developed, is not a standard provision of the Emerson Process Management Foundation Support service. Therefore, the use of third-party products (including hardware, software and networking solutions) will be undertaken at the user's risk.

It is understood that:
(1) this test qualification is not part of the standard DeltaV product nor does it include making any DeltaV product changes to ensure that the third party or customer application will work either on the current or any future release;

(2) the testing and qualification is specific to the identified version of DeltaV with the specified version of the third party or customer application; (3) in future releases of DeltaV or the third party or customer application there is no guarantee that it will continue to work; and (4) testing and qualification will have to repeated for every new release. The scope of the re-qualification will be a function of the
incremental changes from the original scope of the Integration Testing service performed for the given architecture.

SureService Integration Testing provides technical support after testing is complete through a customer purchased bank of hours for technical support
pertaining to the implementation and maintenance of the tested application or hardware with DeltaV. The scope of this support includes DeltaV and the
interoperability of DeltaV with the customer's customized or third party applications within the constraints of the specified Integration Testing service. It does not however, include support of the customer's customized or third party applications, or use of those applications, above and beyond the constraints established by the specification of the original Integration Testing service.

Emerson Process Management Technical Support will provide reasonable efforts to support the Emerson Process Management product content. If Emerson Process Management Technical Support determines that a third party product is causing an
issue, the user may be required to adopt a standard supported configuration and standard supported products before further troubleshooting can proceed.
Please note that custom scripting within the operator interface application is considered to be a custom integrated solution.

Qualification of future third-party or customized application revisions or of DeltaV revisions with the customer's third party or customized application will
be subject to Emerson Process Management's Integration Testing service requalification. The scope of the re-qualification will be a function of the incremental changes from the original scope of the Integration Testing service
performed for the given architecture.