Extended Software Support
Regularly upgrading your control system software allows you to take advantage of new DeltaV product functionality. It also ensures that your control system software is compatible with the rapidly changing technology.
Feedback from our customers shows that while keeping your software lifecycle-support current is important to an organization, some are not in a position to upgrade their control system software with the frequency that a new version is released and made available.
Extended Software Support, available to Guardian Support subscribers, offers you the flexibility to perform control system upgrades when you are ready or when they are necessary.
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Upgrade at your own Pace. Control your operating expenditures and maintain the value of your current investments while establishing a flexible path. You can apply the latest system software technology at a pace that suits your immediate business needs and long-term production targets.
Security and Peace of Mind. Could your plant operation be at risk because of the lifecycle status of your software? With Extended Software Support you can be sure that a software (hotfix) update, when merited, will be available to address your technical issues.
Software Lifecycle and Support Flexibility Extended Software Support provides you with the flexibility to choose the level of software (hotfix) support that best applies to your operational needs and capital budget. Extended Software Support (ESS) is a service option available to Guardian Support subscribers, providing more flexibility for implementation of DeltaV software upgrades
Starting the v10, ESS offers an extended period of software (hotfix) support of up to 5 years from the General Release date of a specific DeltaV version. ESS is also available in abbreviated form for v8.4.2 and v9.3.1. |
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