SureService™ - Site Performance Services
Emerson’s Site Performance Services formalize and execute a comprehensive, collaborative plant performance strategy allowing the combined Emerson and customer resources to preserve intellectual knowledge, achieve required plant uptime, and optimize performance for maximum operational benefits.
Our SureService specialists work with you to identify challenges and opportunities, to outline the recommended strategy, solution elements, and financial justification, and then to work with you on implementing solutions.
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Some of the Benefits include:
- Formalize strategies to achieve objectives.
- Get technology working and resources trained.
- Refine configuration and associated procedures.
- Realize changes in work culture and capture results.
- Realize plant performance and ongoing improvements.
The typical activities associated with Emerson’s collaborative approach provide the following:
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Project-to-Operations On-Site Support – Assists through this important transition period with site technical support and help engineering, maintenance and operations teams to transition and improve work process practices and reduce the project implementation timeline.
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Long-Term On-Site Support – Develops detailed understanding, working relationship and methodology with the client to achieve documented operational benefits and a fitting SureService support agreement.
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