A knowledgeable staff is the backbone of our superior product platform. We pride ourselves on customer commitment, embedded in our culture through our simple mission statement - Earn Customer Loyalty. Whether it is startup services, comprehensive maintenance or on-demand troubleshooting, we’ll keep you at peak efficiency 24 hours a day, 365 days a year. The Industry and application expertise and professionalism of our results-oriented staff will help you maintain the performance and profitability goals by which you are measured.

Use SupportNet, our online technical support tool, or contact us by phone or email.

Email us at:  bsupport@emerson.com

Watertown, CT – 8:00am – 5:30pm ET
Phone: 860-945-2200

Marshalltown, IA – 8:00am – 5:30pm CT
Phone: 641-754-2578

24 hour Technical Support (Paid Service) – 800-395-5497

Educational Services

Bristol and ControlWave products
Phone:  860-945-2200
e-mail: education-ControlWave

ROC and FloBoss products
Phone: 800-338-8158 or
Phone: 641-754-3771
e-mail: education@emersonprocess.com
-OR- Contact your local sales representative.