Global Services 
Technical Support and Customer Service 

A knowledgeable staff is the backbone of our superior product platform. We pride ourselves on customer commitment, embedded in our culture through our simple mission statement - Earn Customer Loyalty. Whether it is startup services, comprehensive maintenance or on-demand troubleshooting, we’ll keep you at peak efficiency 24 hours a day, 365 days a year. The Industry and application expertise and professionalism of our results-oriented staff will help you maintain the performance and profitability goals by which you are measured.

If you need assistance locating information or documentation for obsolete or legacy product lines, please click here.

If you need Technical Support, please use SupportNet. 

For Customer Service inquires email us at: CustServe.RAS@Emerson.com

Or you can contact us by phone at: 800-537-9313 or fax at 800-725-0320

Educational Services

For ControlWave, ROC and FloBoss products

e-mail us at:  education-ControlWave

Or you can contact us by phone at: 800-395-5497

Quick Links 
Remote Automation Solutions Onshore Production
OpenEnterprise SCADA Software
FloBoss S600+ Flow Computer
Remote Automation Solutions Documentation