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Global Services

Technical Support and Customer Service

A knowledgeable staff is the backbone of our superior product platform. We pride ourselves on customer commitment, embedded in our culture through our simple mission statement - Earn Customer Loyalty.

Whether it is startup services, comprehensive maintenance or on-demand troubleshooting, we’ll keep you at peak efficiency 24 hours a day, 365 days a year. The Industry and application expertise and professionalism of our results-oriented staff will help you maintain the performance and profitability goals by which you are measured.

If you need assistance locating information or documentation for obsolete or legacy product lines, please click here.

If you need Technical Support, please use SupportNet

For Customer Service inquires email us at: CustServe.RAS@Emerson.com

Or you can contact us by phone at: 800-537-9313 or fax at 800-725-0320

International Number for Support and Services

Originating Country

Dial International Access Code

Toll Free Phone Number

Australia

 

028-278-1189

Canada

 

800-537-9313

Czech Republic

dial outside line

800-701-552

China

 

400-882-2702

Costa Rica

 

080-001-21818

France

00

800-115-54555

Hungary

00

800-115-54555

Kasakhstan

8 ^ 800-121-4321

866-674-1485

South Korea

001/002

800-115-54555

Mexico

52

080-008-34949

Mexico City

 

180-008-34949

Philippines

00

800-115-54555

Poland

00

800-115-54555

Puerto Rico

 

877-629-3171

Romania

 

372-723-014

Russia

810

800-115-54555

Saudi Arabia

 

800-844-9879

Singapore

001

800-622-7293

Slovakia

00

800-115-54555

Switzerland

00

800-115-54555

Thailand

001

800-115-54555

UAE

 

800-044-40191

Ukraine

0 ^ 00-11

866-674-1485

United Kingdom

00

800-115-54555

Venezuela

 

080-024-05678


Educational Services

For ControlWave, ROC and FloBoss products

e-mail us at: education-ControlWave

Or you can contact us by phone at: 800-395-5497