Emerson offers a comprehensive support package for AMS Device Manager, designed to ensure that our users succeed with their goals to reduce costs and increase availability and profitability.

1. Online Registration
• Register your AMS Device Manager system over the Internet! Experience the convenient, around-the-clock availability of this service next time you require AMS Device Manager software license codes. 
• In addition to first-time registration, you can obtain copies of current license codes or to acquire new codes, which are needed when you relocate AMS Device Manager software or upgrade your AMS Device Manager system.
  
  
2. Guardian Support
   Guardian Support delivers the ongoing support capabilities you need to efficiently safeguard your AMS Device Manager software investment for an affordable annual fee. Guardian Support offers three essential support features:
• Software releases: Take advantage of all AMS Device Manager has to offer with the latest software revisions. You will automatically receive software revisions and free software upgrades for core AMS Device Manager functionality.
• Technical support: Gain access to direct phone support for expert advice and guidance.
• Monthly emails: Read about the latest technical support knowledge and upcoming release information.
  
  
3. Self-Help Tools
• Books Online provides a one-stop source for information about AMS Device Manager. No internet access is required! The information you need is at your fingertips via your AMS Device Manager software DVD or CD.
• Knowledge Base: Updated daily, the Knowledge Base is a self-help option that contains thousands of hints, tips, and best practices for all of Emerson Process Management’s products.
  
  
4. Training
   The quickest way to gain the knowledge you need to productively use AMS Device Manager is through self-paced training. Training is based on real-world tasks that AMS Device Manager users encounter on the job. It's quick, it can be done at your facility, on your schedule, and it's effective.
• Self-Paced trainings modules are available for purchase and immediate delivery.
• Classroom training is available at Emerson Training sites or onsite at your facility