Forming the base element of technical assistance for Syncade software, Emerson's Foundation Support for Syncade Service allows you to realize the following benefits:

Expert Technical Support when you need it. Foundation Support for Syncade provides customers with global access around the clock to Emerson’s expert support engineers for an unlimited amount of phone and on-line product technical support, including a toll-free phone number and a customer support website.

Maximize manufacturing availability. Foundation Support will provide you with access to fast, direct expert examination and analysis of your Emerson Syncade software via remote connection. Our remote diagnostics service can connect your software application to our staff of factory experts on various topics and products for rapid and effective issue resolution.

Achieve and maintain peak performance. Current software releases will improve the features and performance of your Syncade application and increase the working life of your initial investment. You will have access to minor "hot fix" updates as well as formal module upgrades for which you are licensed. Software updates are provided via download from our support website and applying these updates to your your Syncade software will ensure that your application remains viable and functionally robust with updated technology.

Minimize maintenance costs. Foundation Support will provide you with 24X7access to technical support and a broad support website for service information and product updates. You will find solutions to your product questions and have access to our on-line knowledge base that includes helpful hints, "how-tos" and customer-specific solutions all included at no additional cost to you.