Emergency On-Site Service
Our Customer Response Center will dispatch one of our highly trained and experienced SureService professionals to your site if we cannot resolve a problem situation via telephone support or remote diagnosis.
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Unplanned downtime reduced or eliminated.With Emergency On-Site Service, a control system expert will be on standby for on-site assistance to reduce or eliminate any unplanned downtime.
Maintenance budget variability reduced.
With Emergency On-Site Service, you can budget in advance for the availability of expert on-site assistance and reduce the hassles of the dreaded spikes in your maintenance costs.
Training time and expenses reduced. We can help control your costs of maintaining engineering and support expertise within your facility with an affordable alternative that provides access to our highly qualified staff when you need them, 24 hours a day, 7 days a week. With Emergency On-Site Service, you get:
- Priority after-hours response from an Emerson certified control system specialist.
- Services are performed at your site by our certified SureService experts. The time spent to resolve the issue is typically deducted from a service bank of hours purchased with our complimentary Scheduled On-Site Service.
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